Return & Exchange
We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason, or have issues with sizing, you may return the item(s) for a full item refund or exchange.
- Items are unworn, undamaged, in re-sellable condition (i.e. no wear on soles), and in their original packaging.
- Your return request is submitted within 30 days of receiving your original order.
Customized products, Final Sale items and Gift Certificates cannot be returned or exchanged.
All items must be in its original packaging and accompanied by the Order Invoice.
How to Return or Exchange a Product by Mail
- Simply mail your unworn merchandise in its original packaging along with your Packing Slip, Sales Receipt or Order Confirmation email. You may want to choose a return shipping method that gives you the ability to track your return shipment. Please note, you will not be reimbursed for the cost of the return shipment.
Send the unworn merchandise in its original box with your Packing Slip to:
BARCON GETTA
277 RICHMOND RD
K1Z 6X3
OTTAWA,ON
CANADA
- Original shipping charges are not refunded in the case of a return. Your purchase (less any shipping charges) will be
refunded to your card within 2 business days of receipt. - Please note: We do not accept C.O.D.
- We do not offer exchanges by mail. You may return your order by mail for a full refund & place a new order online for another style or size.
Refund Policy
Refunds will be applied to the payment method on which you made the online purchase and will appear in the form of a credit. Refunds are
processed to include the amount you paid for the item(s) along with any sales tax which was charged at time of purchase. Shipping fees cannot
be reimbursed unless an item is defective/damaged or there was a fulfilment error. Please allow 1-2 billing cycles for these changes to
appear on your card statement.
Damaged Product or Fulfillment Error
If you received a defective/damaged product or have an order fulfilment error, we will be happy to arrange and cover the cost of return shipping. Please contact Customer Service and we will provide you with a pre-paid Canada Post return label and pick up arrangement instructions. You may also follow the above instructions for returning In-Store. To contact Customer Service, please email info@barcongetta.com
Misplaced Order Invoice
If you have misplaced or deleted the original Sales Receipt or Order Confirmation email, registered users may obtain a new copy by logging into My Account if you have a registered account. The Order Confirmation reflects any discounts, shipping amounts, taxes, and original payment method
details.
East African leather. Sourced directly. Designed in Ottawa.
This is not a story about bags. It is a story about a material, a journey, and a decision to build something properly.
It started in Ethiopia.
East African cattle graze on open land across vast terrain. No feedlots. No overcrowding. The hides they produce develop a grain density and natural character that European tanneries have spent decades trying to replicate.
They cannot.
The difference is not in the process. It is in the animal, the land, and the time. Full grain leather from East Africa develops a patina over years of real use that no corrected grain, no bonded leather, and no European hide can match. It does not wear out. It wears in.
This is the material Barcon Getta is built around. Not because it is exotic. Because it is better.
Early 2000s · East Africa
One bag. Eight countries. South Africa, Kenya, Ethiopia, Tanzania — carried across the continent on a single journey. By month eight the handles were fraying and the base was giving out. Every stop along the way the same thought: someone should build this properly. From the right material.
The decision
The material was not the problem. The sourcing was. Every leather goods brand in North America buys through a distributor — the leather travels from East Africa through middlemen, loses its story at every handoff, and arrives with a label that says nothing about where it came from or who stood behind it. I decided to source it directly. No distributor. No middleman. No story invented after the fact.
Ottawa · The founding
Barcon Getta was founded in Ottawa with one question: what happens when you take the finest leather on the continent, source it directly, and design something around it that is built to last a lifetime? The answer is what you are looking at. Every bag in this range carries that question — and the answer it earned.
Subheading
I source it myself.
Every hide in every Barcon Getta product was sourced directly by me — not through a distributor, not through an agent, not through a catalogue. I know the origin of the leather in every bag we sell because I was the one who sourced it.
This matters because provenance is not a marketing claim. It is an accountability claim. When you carry a Barcon Getta bag, you are carrying leather whose story I can tell you from the beginning. The animal, the land, the tannery, the journey to Ottawa. Every step is known because every step was mine to take.
— Russom Haile Woldemicael, Founder, Barcon Getta
About
Why East African full grain leather.
Full grain. Not corrected.
Full grain leather retains the entire original surface of the hide — every natural marking, every grain variation, every character mark. It is the highest grade of leather available. Corrected grain leather is sanded down to remove imperfections and then embossed with an artificial grain. It looks uniform because it is artificial. Full grain looks alive because it is.
It gets better. Not worse.
Most materials degrade with use. Full grain East African leather does the opposite. The natural oils in the hide respond to handling, warmth, and time — developing a rich personal patina that no two bags develop identically. Your Guzzo at month twelve looks different from the day you received it. At year five it looks like nothing else on earth. That is not wear. That is character.
Sourced directly. Always.
The leather in every Barcon Getta product was sourced directly by Russom from East Africa — not through a distributor. This is not a brand story invented after the sourcing decision. The sourcing decision is the brand story. East African leather sourced directly by the founder. Designed in Ottawa. Manufactured to exacting standards.
flagship store
277 Richmond Road, Westboro, Ottawa.
The flagship store is where the brand lives in person. Come in and hold the leather before you buy it. Feel the grain. Ask where it came from. Try the Guzzo against your shoulder. Russom is there most days — the same man who sourced the leather, founded the brand, and named the bag after the Amharic word for Travels.
The store is open 7 days Monday to sSaturday 10 AM- 6 PM, and Sunday from 11 AM - 5PM
Get directions → https://www.google.com/maps/search/?api=1&query=277+Richmond+Road+Ottawa
Building legacy
Not a logo. A legacy.
Every bag in the Barcon Getta range is made from East African full grain leather sourced directly by the founder. Designed in Ottawa. Built to be carried for years.
